Cloud Lake Technology, an Akima Company, is an industry leading Technology and Mission Services provider, delivering experience-driven and cost-optimized solutions for complex business problems for our customers across the federal, commercial and public sector markets.
We are seeking candidates to serve as our Deputy Program Manager on a large IDIQ contract within the federal law enforcement industry. The work location is in Arlington, Virginia. The ideal candidate will have experience providing program leadership oversight on a U.S. law enforcement contract or experience within a law enforcement organization. The Deputy Program Manager will assist the Program Manager in effectively and efficiently planning, organizing, and managing all Contractor employees engaged in the various, active task orders on the contract, thereby ensuring government customer satisfaction.
Provide day-to-day administrative direction of all Contractor employees under this contract
Assign Contractor personnel to appropriate shifts, or employment functions/tasks/duties
Monitor Contractor workload per labor category to ensure contract compliance
Establish or improve procedures and controls, where necessary, to ensure that all services meet specified requirements.
Serve as responsible party for the day-to-day coordination of project activities and client contact.
Ensure resources are provided that are capable of performing administrative professional and technical support functions that commensurate with the contracts personnel staffing levels.
Assist the Program Manager with the day-to-day matters under this contract to include, but not be limited to, the following:
Provide the Contracting Officer Representative (COR) with status reports;
Monitor the contract to ensure that all tasks are being properly executed;
Make suggestions to the COR for improvements, if any, of the operation and prevention of problems; and,
Respond to requests from the COR, whether administrative or technical.
Serve as responsible party for ensuring that all Contractor employees are fully qualified for the labor categories under which they are assigned and that Contractor employees perform the work efficiently and in a timely manner.
Act as authority in handling all disciplinary matters involving the Contractor employees and to sign all papers, documents, and/or reports on behalf of the Contractor.
Ensure other key personnel assigned perform all document reviews, data analysis, on-line data entry support, coordinate recommendation of revisions to user documentation, and maintain files and records, as required.
Assist with conducting staff meetings on performance matters, including changes to processes or policy, production, issues in work products, disposition of files, attendance, and policy and procedural matters. Assist in the planning and development of policies and procedures for the effective and efficient management of operations.
Review and approve status reports and properly disseminate such reports.
Monitor the operations of the contract and all Contractor employees hired in the performance of the contract, regardless of the physical location of the employee.
Maintain his or her own individual time and attendance record and shall ensure that the time and attendance records of all employees employed in the performance of the contract are accurate, complete, and submitted in a timely manner to ensure proper payment.
A minimum of four (4) years program management experience and comprehensive understanding of the applicable programs and associated industry.
Strong oral and written communication skills and ability to communicate effectively with all levels of management.
Experienced in federal contracts management.
Experienced in ensuring all contract tasks and deliverables are identified and completed in accordance with contract requirements.
Strong financial management experience to include accurately monitoring the burn rate of task orders and IDIQ contracts as a whole.
Skilled in the areas of team leadership with an emphasis on planning, supervising, and motivating team members to ensure high quality, consistent service delivery.
Strong operational skills that include the ability to develop and implement strategies and action plans to achieve desired objectives.
Bachelor’s degree for an accredited university
Must be US Citizen
No criminal record
Ability to pass credit screen (no unresolved / outstanding credit issues)
Ability to obtain and hold Public Trust
Ability to pass government background investigation
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.
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